Joanne Forristal – Client Service Specialist I am here to make your first experience with Toner Legal as smooth and reassuring as possible. With over a decade of experience in customer focused roles in communication, coaching and service delivery, I understand how important it is to feel heard and supported, especially when navigating legal matters.
My role is to ensure that every enquiry is handled with care, efficiency and empathy. I take the time to understand each client’s needs, explain what to expect and connect them with the right legal support from the start. Working closely with our lawyers, I help make the process clear and approachable.
With a background in life coaching and a diploma in personal performance coaching, I bring calm, clarity and understanding to every conversation. Whether you are facing a complex issue or simply exploring your options, I am committed to making sure your enquiry is listened to and guided with respect.