Privacy Policy for Toner Legal

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website or if you become a client of ours.

This Privacy Policy is intended to help you better understand how we collect, use and store your information – whether you are a client or simply visiting this website.

By using any of our services, you are agreeing to the terms of this Privacy Policy, and, as applicable, our Terms and Conditions.

Personal Data You Provide

Your privacy is important to us.

By providing personal information such as your name and e-mail address via the forms on this website, via telephone or email, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out). This includes participants of the courses on the Thinkific Platform (online courses).

How We Use Your Personal Data

We use the data you provide to:

  • Communicate with you.
  • Monitor our website and its performance.
  • Advise you / conduct your legal matter – if you become a client / utilise our services.
  • To operate our business more effectively.

Our “Lawful Reasons” For Processing Your Personal Data

The “General Data Protection Regulation” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data:

Performance of a contract – We would not be able to advise / represent clients effectively without processing personal data.

Legal Obligation – There are many examples as we provide legal services, one being an order for disclosure by a court / tribunal.

Legitimate Interest – This includes our business interests, such as to adhere to our contracts and run our business effectively and profitably. Also, to ensure our business is protected (such as from complaints / claims).

Consent – Although we believe consent is provided, this is not the main lawful reason we rely on.

How Long We Keep Personal Data

This can vary.

If you are a prospective client, but do not take up our services, the data will be kept for a shorter period, which may vary depending on the limitation period of your potential legal matter, for employment matters these are shorter, and data may only be kept for 12 months.

For clients, data is usually stored for at least 6 years. We ensure data is held securely, and where possible only electronically (which we regard as more secure) with any unnecessary hard copies being destroyed within 12 months of your legal matter ending.

Transfer / Sharing of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to manage your matter / communicate with you.

However, your personal data will remain in the EU or countries considered by the EU to have equivalent policies such as Jersey, Guersey, Switzerland, New Zealand and Cananda.

Companies based in the USA that have certified with the EU-US Privacy Shield programme are also considered to be permitted destinations by the EU (this includes popular US products like Gmail, Box and MailChimp).

It may also be necessary to share your personal data, particularly if we act for you as a client. Examples being, sending your data to the other parties in litigation, the court / tribunal, contractors / sub-contractors and our regulators. We may record telephone calls for record-keeping, training, and regulatory purposes. Recordings are kept securely and only accessed when necessary.

Questions or Complaints

Legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here.

However, in the first instance please contact us with any questions / complaints and we shall address it.

Email

Whilst we will take all reasonable steps to protect and secure your personal data, we cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by others. We will not be liable to you or anyone else for any loss relating to any email message sent by you to us or by us to you.

For this reason, we encourage clients to use a secure portal which we provide access to, which is a more secure way to communicate than email.

Your Rights

The GDPR provides the following rights for individuals:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

Changes In Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for any other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this website. By continuing to use this Website after these changes have been posted, you agree to the revised policy.

Get In Touch

Please call us on 0207 118 9218 or complete a Free Online Enquiry and we will be in touch.

“Mr Toner provided me with an outstanding service throughout my long and difficult case. Always available to communicate with, he never ceased to amaze me with not only his extensive legal knowledge but also his patience/ ability to translate it into easily understandable English. To quote the opposing Barrister at the opening of my cross examination she described our Witness Statement as ‘forensic’ – needless to say we had a very successful outcome. If I had to sum up Mr Toner’s service in just one word – Outstanding – would be the only word I would need. I always felt he was at least one step ahead of the opposition and in the end that proved to be the case. Thank you Mr Toner.”

- Ian Lee

“I came across Toner legal via a Google search online. Sadly I needed their service due to disability discrimination and harassment in the work place. I suffer with anxiety too , however the way Adam conducted himself from start to finish made it less stressful than I initially thought. Although at times I kept email and texting when feeling stressed and confused with how I was being treated by my employer, this was not an issue for Adam. He managed our case and got an excellent settlement.”

Andrew Prime

“This is the second case that Blair has dealt with for me, after having the misfortune of being in a similar position a number of years ago. The matter is finalised now, and Blair’s experience came through again, with a positive outcome for the 2nd time.”

Mrs Lewis

“I have used the services of Toner Legal on two occasions. The service offered to me by Blair Toner was reassuring and with his expertise, guided me through an unfamiliar process ensuring I was involved at each stage. While I was going through my case, he would suggest things that I could read or listen to online that could assist me. His extensive employment law knowledge is a huge resource and it meant I would get the best possible outcome. It also made the navigation of a system far less daunting due to his attention and professionalism. I would have no hesitation in recommending Toner Legal and their services.”

Ann Cunningham

“I had a long drawn out employment professional negligence claim which Blair took on. From start to finish I was extremely impressed by his professionalism and handling of a very difficult case. Blair handled the negotiations with my insurer, which was greatly appreciated. I received a final settlement which I was very pleased with,and I would highly recommend Blair and the Toner legal team.”

Graham W.