Joanne Forristal

Joanne Forristal – Client Service Specialist I am here to make your first experience with Toner Legal as smooth and reassuring as possible. With over a decade of experience in customer focused roles in communication, coaching and service delivery, I understand how important it is to feel heard and supported, especially when navigating legal matters.

My role is to ensure that every enquiry is handled with care, efficiency and empathy. I take the time to understand each client’s needs, explain what to expect and connect them with the right legal support from the start. Working closely with our lawyers, I help make the process clear and approachable.

With a background in life coaching and a diploma in personal performance coaching, I bring calm, clarity and understanding to every conversation. Whether you are facing a complex issue or simply exploring your options, I am committed to making sure your enquiry is listened to and guided with respect.

Get In Touch

Please call us on 0207 118 9218 or complete a Free Online Enquiry and we will be in touch.

“I have used the services of Toner Legal on two occasions. The service offered to me by Blair Toner was reassuring and with his expertise, guided me through an unfamiliar process ensuring I was involved at each stage. While I was going through my case, he would suggest things that I could read or listen to online that could assist me. His extensive employment law knowledge is a huge resource and it meant I would get the best possible outcome. It also made the navigation of a system far less daunting due to his attention and professionalism. I would have no hesitation in recommending Toner Legal and their services.”

- Ann Cunningham

“Earlier this year I had a situation where my ex employer refused to pay what was owed after leaving the employment. The sum owed was in the region of £5000 and I was recommended Blair Toner. From the very first introduction and conversation of the problem, Blair guided me through the process of ‘Small Claims’ and linked me with the necessary forms etc. After winning judgement, still no payment happened. Blair then guided me through the process of appointing Court Baliffs and that resulted in the debt being paid in full. I personally would recommend Toner Legal and in fact Blair has since sorted a similar problem my son had experienced to my son’s total satisfaction.”

Alan Edward Goodes

“I was searching for legal advice and came across Toner Legal – I’m so happy I did I received such a professional and friendly service, they sorted out my employment issue, they were available when I needed to contact them and got back to me straight away with answers to my questions which I was really happy about I wouldn’t hesitate to recommend them.”

Jane Underdown

“I found Toner Legal while doing a google search and approached them in regards to a work related matter. I was put in touch with Adam Cooke who was a senior solicitor and Adam listened to my issue and advised the best way of dealing with this matter. Adam was very clear, honest and supportive with the advice he provided which in result got me a better resolution to the issue I had. The fees were very reasonable compared to other firms out there asking a lot more. I would not hesitate to recommend Toner Legal to anyone for any work related issues especially Adam. Really happy with the service.”

G S

“Mr Toner provided me with an outstanding service throughout my long and difficult case. Always available to communicate with, he never ceased to amaze me with not only his extensive legal knowledge but also his patience/ ability to translate it into easily understandable English. To quote the opposing Barrister at the opening of my cross examination she described our Witness Statement as ‘forensic’ – needless to say we had a very successful outcome. If I had to sum up Mr Toner’s service in just one word – Outstanding – would be the only word I would need. I always felt he was at least one step ahead of the opposition and in the end that proved to be the case. Thank you Mr Toner.”

- Ian Lee